Information and Confidentiality
All information you provide to CJSSA is strictly confidential. Staff and volunteers are bound by law and Service policies and procedures not to divulge any information provided by you, without your permission.
CJSSA recognises the importance of, and is committed to, protecting and upholding the privacy and rights of individuals, in relation to your personal information. When collecting your personal information,
Reasonable steps will be taken to ensure that you are aware of:
- What types of personal information CJSSA collects and holds;
- Why CJSSA, collect, hold, use and disclose your personal information;
- How CJSSA collects your personal information;
- What happens if we can’t collect your personal information;
- Who CJSSA disclose your information to;
- Accessing and correcting your personal information.
Our clients have the following rights when dealing with our service:
- To know what will happen when you talk to us
- To confidentiality in your matter
- To accurate information and legal advice
- To follow the grievance procedure
- To be given information about another Service if you are not satisfied
- To an interpreter
- To be listened to and be taken seriously
- To ask all the questions you have
- To withdraw from legal action with us at anytime
- To have your culture and background respected
CJSSA has a client grievance process, which invites clients to address any grievance that they may have in relation to any of our offices, should this become necessary.
Complaints or grievances may be addressed in writing to:
The Chief Executive Officer
Community Justice Services SA Ltd
40 Beach Road
CHRISTIES BEACH SA 5165
Client complaints will be handled in a confidential and efficient manner. Whenever possible we will endeavour to deal with any client grievances within fourteen working days.
In the event a complaint or grievance is not able to be resolved internally, clients may contact The Health & Community Services Complaints Commissioner on (08) 8226 8666 or Country SA 1800 232 007.
For a copy of the Grievance Policy, Contact 08 83845222, email us at [email protected]
Terms and Conditions
Community Justice Services SA Ltd (CJSSA) welcomes your feedback and encourages you to post comments, suggestions and questions on CJSSA website. CJSSA has a moderation policy to protect all users of our social media presences.
CJSSA reserves the right to reproduce, publish and use any and all parts of any comments, suggestions and questions posted on our social media presences in any way it sees fit.
You should not post any material that a reasonable person would consider:
- Includes any abusive, obscene, indecent or offensive language
- Is defamatory, abusive, harassing or hateful and capable of damaging the reputation of a person or organisation.
- Constitutes spam, unauthorised advertising or solicits
- Invades anyone’s privacy or impersonates anyone
- Encourages conduct that may or would constitute a criminal offence or give rise to civil liability, or that otherwise violates any law
- Appears to contain irrelevant or excessive links or appears to contain code
- Includes inappropriate user names that are vulgar or offensive
- You should not post content that you do not have the necessary rights, licences and consents to post (for example, material covered by copyright law)
Posts on CJSSA social media sites will be moderated before they appear. If CJSSA becomes aware of a post that breaches CJSSA’s moderation policy, we may remove it.
Notwithstanding any moderation, CJSSA cannot be held responsible for the comments posted on its social media presences. No reliance should be placed on any comments. CJSSA does not endorse, approve or promote any comments appearing on its social media presences, nor the authors thereof.
Where CJSSA removes content that is in breach of this Moderation Policy, the user will be informed by email. Continual breaches of this moderation policy may result in users being banned from the site
The content of Community Justice Services SA Ltd Website is provided for information purposes only.
The contents do not constitute legal advice and are not intended to be a substitution for legal advice and should not be relied upon as such. You should seek legal advice in relation to any matters you or your organisation may have.
While Community Justice Services SA Ltd makes every effort to ensure the accuracy and currency of information contained in this website it is believed to be correct at the time of publication. No responsibility will be taken for the accuracy and reliability or loss of any of the information which may arise from any error or omission in the information.
No liability is accepted for any information or services that may appear in any other format. No responsibility is taken for any information or services that may appear on any linked websites.